1. Main Help Center Menu
- Frequently Asked Questions (FAQ)
- Contact the 1Lanta Team
- Booking & Confirmation
- Cancellations & Refunds
- Account Issues
- Traveler’s Guide
- Partner & Activity Provider Guide
2. Welcome Message for the Help Center
Need assistance? The 1Lanta team is here to help! Whether it’s booking, cancellations, account issues, or you’re interested in becoming a partner — we’re ready to support you every step of the way.
3. Brief Descriptions for Each Section
- Booking Activities Learn how to book your next adventure in just a few steps, plus how to confirm and track your booking status.
- Cancellations & Refunds Check our cancellation policies, how to request a refund, and the typical processing time.
- My Account Forgot your password? Need to update your profile? We’ve got you covered.
- Become a Partner Interested in offering your activities through 1Lanta? We provide tools and support to help you grow with us.
4. Contact Invitation
Still can’t find what you’re looking for? Don’t worry — our team is happy to assist you via chat, email
Contact us at: Email: 1lantateam@gmail.com